Information for Professionals _ Providers
Professionals can support seniors in accessing community services via the Doorways to Care (DWTC) model. Here are the options available to professionals having obtained the client’s consent:
1) Call the toll-free line 1-866-626-0222 to complete the referral process over the phone on behalf of the client or caregiver. The agency receiving the referral will then follow-up with the client to confirm the service and make the detailed arrangements.
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2) Fill in the DWTC Intake Form and fax it directly to the Agency
The DWTC Intake Form is designed to collect information about a client’s health, ability to function, service needs and preferences.
- After collecting and analyzing this information, you can search out the “best match” of services to meet the client’s needs based on their location by using the customized DWTC/CNAP Search Tool.
- Once you have selected the right agency (or agencies) to deliver the services to meet the client’s needs, you fax the completed DWTC Intake Form directly to the agency - therefore eliminating the need to repeat the intake procedure at the referred agency.
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